Software Documentation
There is often so much going on when developing software, that documentation is given a low priority. It shouldn’t be! Documentation is fundamental to the success of software solutions. Technical documentation should be regarded as an investment. Poor or inadequate documentation will be costly and can contribute to the solution being a commercial failure.
Software developers should not be stuck with the job of writing the user documentation. Their skill and value is in writing code. Good documentation requires a different and specialised focus.
At MultiSystems, when we document your software, we become your unofficial 'bug tester'. We don’t just document the obvious things you can glean from the interface. We try all the 'dumb' things users might, and probably will do. We then explore how to overcome the inevitable errors that occur. There have even been times when developers have thanked us for unearthing problems not previously identified.
Developers should not document their own software … they know too much